As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete informatica), Tinder today announced per handful of product improvements as well as preparazione for internal teams at the dating app maker designed onesto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access to preparazione checks on their matches through Formazione, verso nonprofit the dating app maker invested in last spring.
One key aspect of the partnership with RAINN involved allenamento Tinder’s customer care equipe. Through the training, gruppo learned how survivors may report abuse and harassment, and how preciso proiettore reports of serious abuse – even if the reports use vague language onesto describe the events. The training, which is now also verso mandatory part of Tinder’s onboarding and addestramento professione, additionally provides instructions on how staff members should respond sicuro these types of reports when they occur.
Meanwhile, mediante the Tinder app, survivors will gain access to verso more direct way sicuro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want to receive follow-up information about actions taken, as some prefer preciso receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access onesto background checks on matches from Formazione. Tinder invested a seven-figure sum into New York-based Insegnamento sopra , which offers an alternative to traditional retroterra checks that surface a wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere mediante the app, reducing the number of taps it takes for a user esatto locate the resource.
“Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have per responsibility onesto support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Affable Advocacy for Tinder and Incontro Group, mediante a statement about the changes. “Working with RAINN has allowed us preciso take per contusione-informed approach to member support for those impacted by harassment and assault,” she added.
Istruzione instead focuses on whether or not someone’s background indicates verso history of violence
Breeden, who held per similar position at Uber, joined Tinder mediante as Scontro Group’s first-ever head of safety and accommodant advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Competizione, OkCupid and Plenty of Fish.
Tinder and other dating apps have put per higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Scontro Group allowed known sexual predators sicuro use its apps, coppia to the lack of background check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.
Durante early 2020, Tinder invested mediante Noonlight preciso help it power new safety features inside Tinder and other Competizione-owned dating apps, ahead of its investment mediante Educazione.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching per number of features designed sicuro keep users safe from bad actors, flingster like one that prevents abusers from using the “unmatch” option preciso hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
Tinder’s sommita U
The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating aimable mass media apps and dating services. Tinder, which dominates the dating app market, today plays per communautaire networking as well, with additions like quick chat features, an interactive filmato series and other additions esatto its new Explore hub durante the app.
“By adopting more turbamento-informed support practices, Tinder will be better positioned to support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, sostituto president of Consulting Services at RAINN, mediante a statement.
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